Effective Date: 9/1/2024
This Website Privacy Policy (“Privacy Policy”) applies to Therapixels.com (“Therapixels,” “we,” “us,” and “our”). We respect your privacy rights and value your trust. This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your personal information, as well as your rights in determining what we do with the information that we collect or hold about you.
Therapixels is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Therapixels complies with the Privacy Shield Principles for all onward transfers of personal data from the US, Canada, Australia, New Zeeland, UK, Ireland, and any EU countries, including the onward transfer liability provisions.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact [email protected]
What information do we collect?
For purposes of this Privacy Policy, “personal information” refers to information that relates directly or indirectly to an identified or identifiable individual (“you”). The personal information that we collect about you varies depending on your interactions and touchpoints with us, as follows:
Information You Voluntarily Provide Us
While you interact as a visitor or user of our website we may ask, or you may volunteer, certain personal information, including but not limited to the following:
Name
Email address
Mailing address
Phone number
Company name
Information We Collect Automatically
While you visit or use our Websites, certain information, including personal information, is collected about your use of the Website, as follows:
Device and Usage Information: Information about your hardware and software, IP address, browser type and version, operating system, browsing history and page views, length of visit, referral/exiting sources, device identifiers such as Facebook pixel, Apple IDFA or Google Advertising ID, cookie identifiers, other pseudonymous identifiers, and information about the timing, frequency, and patterns of your usage.
Location Information: We may collect information about your actual or non-precise physical location when you voluntarily tell us, or when you provide this information via sharing your device’s IP address or mobile device’s GPS, Wi-Fi, or cellular signal information. You may control, enable or disable the use of location-based services from within your device’s settings or mobile application’s permissions.
Server log files: We automatically gather server log file information when you visit our websites. This includes IP address, browser type, referring and exit web pages, and your operating system.
When using the Therapixels Website, you will never provide Therapixels with Personal Data.
What is the information used for?
This collected information is used to:
Personalize your experience on the Website.
Send you requested product or service information.
Send product updates via email.
Improve customer service.
Administer your account.
Respond to your questions and concerns.
Administer contest, promotion, survey, or other Website features.
We collect and use personal information solely with the objective of fulfilling those purposes specified above and for other compatible purposes unless we obtain your consent or as required by law.
Do we disclose your information?
We share your personal information according to this Privacy Policy, with your consent or as necessary to provide you with the products or services you request, as well as to operate our business. The ways in which we share your personal information are set forth below.
Third Party Service Providers/Vendors: We share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized under contract to use your personal information only as necessary to provide these services to us, pursuant to written instructions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personally identifiable information they receive from us for any other purpose. Representative business processes that our service providers/vendors assist us with may include:
Promotional, marketing and sales efforts
Network or cybersecurity monitoring and intrusion detection
Web or application development/management
Providing customer service
Sending marketing communications
Displaying tailored content through personalized advertising
Technical administration, such as hosting, managing and maintaining our Websites, services, applications, networks etc.
Analytics, so that we may better understand how our Website is being used in order to optimize resources
Legal Compliance: In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Corporate Transactions: If Therapixels is involved in a merger, acquisition, dissolution, sale of all or a portion of its assets, or other fundamental corporate transaction, we reserve the right to sell or transfer your information as part of the transaction.
How long do we keep your information?
The period of time in which information we obtain from your use of our Websites is retained will depend on the manner in which the information has been collected (contact forms, session cookies, etc.). If you wish to request that we remove or no longer use information you provide through our Websites, please contact us at [email protected]. We will reserve the right to retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
How can I opt in/out of emails?
You may choose to stop receiving our newsletters or marketing emails by following the unsubscribe instructions included in the emails or you can contact us at [email protected]
Therapixels will offer you the opportunity to choose (opt-out) if we intend to use your personal information for a purpose other than the purpose for which it was originally collected by us or subsequently authorized by you. Therapixels will provide you with reasonable mechanisms to exercise your choices in such circumstances.
How can I control my personal information?
Therapixels respects your control over your information and, upon request, we will confirm whether we hold or are processing information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal information, request deletion of your personal information, or request that we no longer use it. Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event, we will respond to your request within a reasonable timeframe and provide you an explanation. To make such a request of us, please email us at [email protected].
Do we use web cookies, beacons, and widgets?
We may use cookies and similar tracking technologies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
Third Party Cookies: Our service providers and partners also may use cookies and similar tracking technologies to help us improve the online experience of our visitors. Our partners use session ID cookies to make it easier for you to navigate our Website.
We may also use tracking technologies to collect information and infer your interests for interest-based advertising purposes. If you would prefer to not receive personalized ads based on your browser or device usage, you may generally express your opt-out preference to no longer receive tailored advertisements. Please note that you will continue to see advertisements, but they will no longer be tailored to your interests.
Our Web pages contain electronic images known as Web Beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Website is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
Our Website includes widgets and social media features, such as the Facebook Like button, Twitter follow button, and Google+ button. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. These are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.
Most web browsers support cookies, and users can control the use of cookies at the individual browser level. Please note that if you choose to disable cookies, it may limit your use of certain features or functions on our Websites and services.
Do we post customer testimonials?
We may post customer testimonials, comments, and reviews on our Website which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. To request removal of your personal information from Testimonials or comments please contact us at [email protected].
Do we link to other websites?
Our Website includes links to other websites whose privacy practices may differ from those of Therapixels. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
International Transfer
To facilitate our operations, we may transfer, store and process your personal information in jurisdictions other than where you live. Laws in these countries may differ from the laws applicable to your country of residence.
Access: You may email us at [email protected] to request a copy of the Personal Information our Website databases currently contain.
Prohibit Data Sharing. When applicable, you may prohibit the sharing of your Personal Information by submitting a request via email to [email protected]. In your email, please explain how you wish us to prohibit the sharing of your personal data, and which categories of third parties you want to prohibit from receiving your Personal Information. When such prohibitions are not possible to provide our services to you, we will advise you accordingly. You can then choose to exercise any other rights under this Privacy Policy.
Portability. Upon request and when possible, we will provide you with copies of your Personal Information. You may submit a request via email to [email protected]. When such a request cannot be honored, we will advise you accordingly. You can then choose to exercise any other rights under this Privacy Policy.
Deletion. If you should wish to cease use of our Website and have your Personal Information deleted from our Website, then you may submit a request by emailing us at [email protected]. Upon receipt of such a request for deletion, we will confirm receipt and will confirm once your Personal Information has been deleted. Where applicable, we will ensure such changes are shared with trusted third parties.
We do not sell your Personal Information. If we ever decide to sell Personal Information, we will update you via this Privacy Policy and include a link entitled “Do Not Sell My Personal Information,” to provide you with an opportunity to opt out of sales of your Personal Information. In addition to the email address provided above.
Protecting childrens’ privacy
Therapixels is a general audience website. Therapixels’ products, although intended for use by children, are available for adult purchase only. Persons under 18 are not permitted to purchase products from Therapixels nor submit information stored by Therapixels for action (i.e. catalog requests, and contact forms). Persons under 18 are required to use the site under the supervision of a legal guardian.
In compliance with the Children’s Online Privacy Protection Act of 1998 (COPPA), Therapixels does not knowingly collect and store personal information from any persons under the age of 13. Private information identified as being gathered from a person under the age of 13 is used solely for completion of the requested action and immediately destroyed. This includes, but is not limited to, submissions to the Wish Lists and email.
Online Security
Therapixels offers a secure online commerce environment. All credit transactions occur in a secure area of our site, protecting you from loss or misuse of information. The transfer of sensitive information between you and Therapixels is protected by the highest standard of encryption technology available on the Internet. Public/private key cryptography enables the creation of a secure “conversation” between your browser and our secure server. While this conversation could potentially be “overheard,” it cannot be decrypted.
Data Encryption & Risk of Decryption
Therapixels makes use of a 128-bit encryption key. When a secure connection is initiated, our server’s public key is automatically transferred to your browser. Your browser then uses this key to encrypt information transferred back to Therapixels. This information can only be decrypted using the private key installed on Therapixels secure server.
We reserve the right to change this policy in the future by notifying you of the existence of a new privacy statement. If we decide to change our policies, we will post the revised notice on our website and/or contact you to explain about the changes that we plan and the options you will have regarding participation. You agree that you will check the website from time to time to view the current Statement of Privacy in effect without notice from Therapixels.
Changes
Therapixels may revise and update this Privacy Policy at any time, without notice to you. If we propose to make any material changes, we will notify you by means of a notice on this page prior to the change becoming effective. We encourage you to periodically reread this Privacy Policy, to see if there have been any changes to our policies that may affect you.
Contacting Us
If there are any questions regarding our Privacy Policy, please write to us at Therapixals, 9278 W 98th Way, Broomfield, CO 80021, US or email us at: [email protected]. We will respond to your concerns within 30 days of receipt or as otherwise required by the US laws.
